Manager - Vertical Market Development, Automotive

STRATEGIC

* Serve as the focal point of contact for the customer's Regional Offices, and develop & maintain strategic multi-level relationships with those responsible for the various logistics functions of the customer

* Be the internal consultant and coordinator for all aspects of business relationship & development with the Key Account in the region

* Facilitate sharing of know-how about the Key Account with the rest of the Key Account team

* Be the regional point of liaison with the Key Account on all business related matters pertaining to overall business process & implementation, including new potential business, commercial issues, scope of agreement, business improvements, & ongoing performance

* Manage regional account relationships with the Key Account to ensure excellent, long-term business relationships at all levels throughout the region

* Responsibility for account development and growth throughout the region, including strategy mapping, account penetration, customer relationship management and business improvement initiatives including:

o Responsible for establishing and continuing leadership of a functional account management team in all the region and countries / locations, in co-operation with the VM Head, GAM & local P&L's

o Regional coordination role in the annual KAM budget and development planning process

TACTICAL

* Respond to complex and sensitive logistics issues and questions; create innovative and profitable solutions in tandem with specialist departments within DB Schenker

o Build on current operations to provide new ideas and initiatives to increase business

* Involvement in operation matters:

o Assist to resolve customer operations escalation together with the Control Tower Team

* Involvement in pre-RFQ process

o Assist in the provision of a schedule of forthcoming tenders

o 12 month forward tender planning

o Regular updates to be provided (minimum 4 weeks' notice required for each RFQ launch)

* Involvement in RFQ launch:

o Ensure "quick scan" is completed including business intelligence and strategic value

o Assist in proving "higher" interest in case PM / BU rejects tender

o Act as regional case owner for contract issues as defined in the SOP

* Preferably 6 - 10 years' experience in the logistics industry or in a sales environment

* Preferably 5+ years' experience in managing automotive customers.

* Knowledge and understanding of international logistics operations across multiple modes.

* The position requires extensive travel, domestically and internationally, and the associated intercultural competence & global thinking, and comprehensive knowledge and understanding of global integrated logistics requirements and solutions, across all logistics modes

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.